Terms and Conditions
Please read these terms of use carefully before using the Aesthetidocs website, mobile app, or online appointment booking platform (the site) – your use of the site is subject to these terms.
The site is operated by Aesthetidocs Limited (Aesthetidocs, we, our or us) of Lockview House, 49 Lockview Road, Belfast, Northern Ireland, BT9 5FJ.
By using our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to them, you must not use our site.
Our site is a service operated by us to facilitate the arranging and managing of bookings with aesthetic treatment clinics. These terms only apply to the booking management process. You may be subject to additional terms and conditions with your treating clinic or practitioner which govern your relationship with them and any services they provide to you.
When you use our site, you will be providing us with personal data about you. You can see how we use personal data by going to our privacy policy www.aesthetidocs.com/privacy
Authorization to use the site
Subject to your compliance with these terms, you may access or use the site solely for the purpose of arranging, managing, and paying for bookings with clinics or practitioners offering aesthetic treatment services.
You must not access or use the site except as permitted by these terms. In particular, you must not and must not permit any other person to:
- Pretend that you are, or that you represent, someone else, or impersonate any other individual or entity when using the site.
- Resell, assign, transfer, distribute or provide others with access to the site or any of our materials.
- Copy, modify, frame, repost, publicly perform or display, sell, reproduce, distribute, or create derivative works of the site.
- Use the site to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted.
- Use the site in any way that damages, interferes with or interrupts the availability of the site.
- Introduce malicious programs into our hardware and software or our hardware, software and services which are integrated and operate together, including our networks, including viruses, worms, trojan horses and e-mail bombs.
- Reveal your account password to others or allow others to use your account.
- Use the site to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes).
- Use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the site.
- Send any unsolicited messages through or to users of the site or to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages or use the site in breach of any person’s privacy (such as by way of identity theft or “phishing”).
Any non-compliance by you with these terms shall give us the right to suspend provision of the site to you and access to your account, and to terminate our relationship with you without liability.
Reservation of rights
Aesthetidocs and its licensors each own and retain their respective rights in and to all logos, company names, marks, trademarks, copyrights, trade secrets, know-how, patents and patent applications that are used or embodied in or otherwise related to the site. Aesthetidocs grants no rights or licenses (implied, by estoppel, or otherwise) whatsoever to you under these terms.
Information provided to us
You are solely responsible for all data, information and other content, that you upload, post, or otherwise provide or store in connection with or relating to the site.
By providing us any information through the site, you grant Aesthetidocs a worldwide, non- exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform that information in connection with the site. Aesthetidocs may remove or disable any information provided by you at any time for any reason, or for no reason at all.
You agree that we may share any information provided by you with the treating clinic or practitioner with whom you are seeking to make or have made an appointment.
Your commitments
You represent and warrant to Aesthetidocs that your activity on the site does not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right.
You represent and warrant that all information you provide to us through the site is complete, accurate and not misleading. You must ensure that you promptly provide us with any updates or changes to any information previously provided to us.
Disclaimer
THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL ERRORS AND DEFECTS AND WITHOUT ANY WARRANTIES OF ANY KIND, AND AESTHETIDOCS EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ACKNOWLEDGE THAT AESTHETIDOCS DOES NOT WARRANT THAT YOUR ACCESS OR USE OR BOTH OF THE SITE AND ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, AND AESTHETIDOCS DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE AND ITS CONTENT. NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM AESTHETIDOCS OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs AND YOU SHOULD NOT RELY ON THE SITE AND THE GENERAL CONTENT ALONE AS THE BASIS FOR ANY DECISIONS.
NOTHING ON THIS SITE CONSTITUTES MEDICAL ADVICE, AND YOU SHOULD ALWAYS SEEK ADVICE FROM A QUALIFIED MEDICAL PRACTITIONER AS APPROPRIATE.
Liability
AESTHETIDOCS WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR THE LIKE) ARISING OUT OF OR RELATING TO THIS SITE, INCLUDING WITHOUT LIMITATION, YOUR USE OR INABILITY TO USE THE SITE, SITE, MATCHING SERVICES, CONTENT, PROPRIETARY INFORMATION, OR ANY INTERRUPTION OR DISRUPTION OF SUCH USE, EVEN IF AESTHETIDOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE). THE AGGREGATE LIABILITY OF AESTHETIDOCS WITH REGARD TO THESE TERMS WILL IN NO EVENT EXCEED £50.
Updates to the terms
Aesthetidocs reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason; (2) to modify or change the site, or any portion of the site, for any reason; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Aesthetidocs reserves the right, at its sole discretion, to change or modify portions of these terms at any time. Your continued use of the site after the date any such changes become effective constitutes your acceptance of the new or revised terms.
Jurisdiction
These terms shall be governed by and interpreted according to the law of Northern Ireland and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Northern Irish courts.
Terms and Conditions – Skinhance Ltd (Botox & Dermal Fillers Services)
Effective Date: 06/05/2025
Company Name: Skinhance Ltd
Website: www.skinhance.uk
These Terms and Conditions (“Terms”) govern your use of the Skinhance Ltd website and your access to consultation, booking, and provision of injectable cosmetic treatments including Botulinum Toxin (commonly known as Botox®) and Dermal Fillers.
1. Eligibility and Consent
- You must be at least 18 years old to receive Botox or Dermal Filler treatments. Proof of age may be required.
- By booking a treatment, you confirm that:
- You are not pregnant or breastfeeding.
- You are not under the influence of alcohol or recreational drugs.
- You fully understand the risks, side effects, and intended outcomes of treatment.
- You consent to treatment following a medical consultation.
2. Consultation and Medical Assessment
- All new clients must undergo a pre-treatment consultation with a licensed and qualified practitioner to assess medical history, suitability, and expectations.
- Skinhance Ltd reserves the right to refuse treatment if it is deemed not medically appropriate or safe.
- A cooling-off period may be recommended between consultation and treatment.
3. Treatment Information and Results
- Botox® is a prescription-only medicine used to relax facial muscles and reduce the appearance of dynamic wrinkles.
- Dermal Fillers are injectable gels used to restore volume, smooth lines, and enhance facial contours.
- Results may vary by individual, and Skinhance Ltd does not guarantee specific outcomes.
- Maintenance treatments are usually required every 3–6 months for Botox, and 6–18 months for fillers depending on the product used.
4. Aftercare and Follow-Up
- You will receive detailed aftercare instructions following your treatment. It is your responsibility to follow them carefully.
- Minor side effects (e.g. swelling, bruising, redness) are common and usually temporary.
- Serious side effects are rare but must be reported immediately.
- A follow-up review may be scheduled 2 weeks post-treatment, especially for Botox.
5. Bookings, Deposits & Cancellations
- Appointments must be booked via the website or direct contact.
- A deposit is required to secure all treatment appointments. Deposits are:
- Non-refundable in the event of a no-show or cancellation with less than 24 hours’ notice.
- Deducted from the total treatment cost if the appointment is attended.
- We allow one reschedule per deposit, with at least 24 hours’ notice.
6. Pricing and Payment
- All prices are listed in GBP and include VAT unless otherwise stated.
- Prices may vary based on treatment area, volume required, and clinical judgement.
- Payment is due in full on the day of treatment, by card or cash. We do not offer credit or invoicing.
7. Refund Policy
- We do not offer refunds for completed treatments where the product has been administered, as results are subjective and vary per individual.
- Refunds may be issued only in cases of service errors or medical contraindications as advised by our practitioner prior to treatment.
8. Contraindications and Risk Disclosure
Before receiving Botox or dermal fillers, you must disclose if you:
- Have any allergies (especially to lidocaine or Botulinum Toxin).
- Are pregnant, breastfeeding, or planning to conceive.
- Have a neurological condition (e.g. myasthenia gravis).
- Are taking blood thinners or medications affecting healing.
9. Photography and Records
- We take before-and-after clinical photographs as part of your medical record.
- These images are stored securely and will not be shared without your written consent.
10. Liability
- Skinhance Ltd is not liable for:
- Adverse reactions due to undisclosed medical conditions or medications.
- Non-compliance with aftercare instructions.
- Complications arising from treatments performed elsewhere (top-ups or corrections).
11. Intellectual Property
All website content, logos, service descriptions, and imagery are the property of Skinhance Ltd and may not be reproduced without permission.
12. Privacy
All personal and medical data is collected in accordance with the UK GDPR and Data Protection Act 2018. Please review our full Privacy Policy for more information.
13. Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
14. Contact Us
Skinhance Ltd
Registered Address: Suite 27 Chessington Business Centre, Cox Lane, Chessington, KT9 1SD, Surrey, England
Phone: +447903335277
Email: reach@skinhance.uk
Company No: 16397405